FAQ

Why are sold-out items displayed on my Swiggy store with the next available time, whereas previously they were hidden from the menu?
Updating item availability on the Swiggy merchant app, rather than through Foaps, may result in sold-out items being displayed on the Swiggy customer app. T...
Thu, 24 Oct, 2024 at 8:49 PM
Why is the KOT not getting printed for the orders?
If the KOT is not being printed for orders, follow these steps to resolve the issue: Attempt 1: Ensure that the printer is properly connected to your de...
Tue, 29 Oct, 2024 at 12:10 PM
How Restaurants Can Access Customer Contact Numbers in Foaps
Zomato and Swiggy both stated that they do not share customer data with restaurants in order to protect the privacy of consumers. However, this doesn't...
Tue, 29 Oct, 2024 at 12:11 PM
How to Add a New KOT Printer in Foaps & Assign Items to It?
Before adding a printer in Foaps, ensure that it is properly set up on your device. Follow these steps to confirm the printer installation: Open the Sta...
Fri, 25 Oct, 2024 at 7:31 PM
How to Add a Printer in Foaps to Print Customer Bills
Follow the steps mentioned below to add bill printers in Foaps: Go to the "Printers & Scanners" section on your computer and select the prin...
Fri, 25 Oct, 2024 at 7:35 PM
How to Add a New Consolidated KOT Printer in Foaps for the Packing Counter
Before adding a printer in Foaps, ensure that it is properly set up on your device. Follow these steps to confirm the printer installation: Open the Sta...
Fri, 25 Oct, 2024 at 7:43 PM